Frequently Asked Questions

We have answered a wide range of Questions for your Convenience

Q. Can Plexum be integrated with a site builder such as Wix, SquareUp, Word Press, Joomla, or a CMS?

Very Important: No! Any website built using any kind of online site builder will not work with our replicator. Only HTML files can be imported into the site replicator. The replicator does support most asset files such as CSS, JavaScripts, HTML5, embedded video players, and Ajax. Knowledge of HTML coding is recommended when creating pages or importing pages in to the site replicator. Please review our Site Replication Design Guideline

Q. Is there a Per User fee or hidden fees I should know about?

HECK NO! Although we still reserve the right to change our pricing policy at anytime. Plexum charges a fixed monthly software license & optional hosting fee. We think it is wrong, punitive and costly to charge transaction fees, per user fees, or impose order volume limits. We are committed to offering the most affordable & feature-rich MLM software in the industry.

Q. How quickly can we launch?

Most companies usually can get launch within 30-60 days, it entirely depends on how quickly your staff can get up to speed on getting familiar with the software. If you use Plexum Rapid Deployment Services, our Gurus usually can have the software installed, configured, and ready for launch within 10-15 business days.

Q. Which Payment Gateways are compartible with Plexum?

Authorize.Net, LinkPoint, eSelect Plus, Braintree, Square, Stripe, BluePay, Network Merchants, Sage Payment Solutions, PayPal, Allied Wallet, SolidTrust Pay, ProPay (Credit Card processing), Payap (Credit Card processing)

If you have a specific gateway that is not on this list - we may be able to add it for an additional cost.

Q. What are the benefits of using Plexum Hosting services?

Important: Our Plexum-Optimized hosting and servers are surely a smart choice for serious business builders looking for a fast, reliable, and convenient hosted solution. If you're serious about rapidly growing your business you will need a server that can handle the Explosion with no down time or problems, period. You need an optimized and robust server with highly trained technicians to keep it running 24/7.

Please note: Free or cheap hosting is highly discouraged, because of the resources our software requires the likelihood of downtime is dramatically increased. When a free or cheap hosted website goes down it could potentially cost you hundreds to thousands of dollars in losses.

Q. Can we host the software on our server?

Yes! The following server requirements must be met on the target web hosting service to install Plexum software. Most web hosting provider have these requirements already pre-installed. If you are unsure, please consult with your web hosting provider for details. Click here to view Server Requirements.

Q. What are the benefits of subscription vs buying Plexum?

Today more companies are adopting the subscription model.

Purchase Model: Purchased software doesn't include any future features aka rolling software updates within the same version. To get new features buyers would have to wait until the next version release to purchase it.

Subscription Model: Get new software features more frequently within the same version. When major new versions become available you can upgrade at no additional cost. Subscription is also easier to fit into a company's budget.

Q. How easy is it to upgrade?

It's Simple! You can upgrade Plexum at anytime without downtime and no loss of data. Please keep in mind the software version you select may or may not meet the requirements of your business model; such as features, rank qualifications, activity triggers, commission instructions and/or compensation structure. To upgrade to select the Plexum version and pay the difference on the activation fee and monthly subscription.

Q. What about mobile compatibility?

Plexum is developed on a responsive web framework. Your distributors can access their dashboard and your customers can shop on any size device which it is being viewed. Delivering the same comfort and usability to the mobile user as to the desktop user.

Q. Can we test drive the software?

Absolutely! We provide a 30-Day trial for FREE. Click on the button below to immediately activate your complementary trial software on our powerful cloud hosting platform.

Activation fee and monthly subscription is not due until after the 15-days trial ends.

Risk-Free Trial - Cancel Anytime!
Start Trial

Q. What is the different between an Autoresponder and E-mail Marketing System?

Autoresponder: Automatically send a single e-mail response triggered by an activity. You can only setup a single autoresponse for specific activity (a single e-mail response letter).

E-mail Marketing System: More powerful than an Autoresponder! Automatically send multiple time scheduled e-mail responses triggered by an activity. You can setup multiple campaigns each with multiple time-release e-mail letters for various activities.

Q. Do you offer custom programming & extensibility?

Yes, we do offer custom programming on our mid to enterprise level system (Plexum Plus, Plexum Professional & Plexum Iconic), please check our corporate website for details.